FAQs

Booking

A 50% non-refundable deposit is required to secure all appointments. Please keep in mind that the date will not be secured without a deposit. *100% of the deposit will apply to your session.

Once you select "Book" under the package you desire, I will get an email with the info you've provided. I will respond ASAP to confirm or suggest another day/time for your appointment and follow up with details regarding your session as well as send you an invoice for the session and deposit request to secure the booking.

(Self-booking is currently disabled since COVID-19)

​You can send me an email under the contact tab with all the required info and I will get back to you ASAP on when's the best time to book your session. Once the session is confirmed and the deposit is received you will officially be on my schedule for a confirmed session. Once the day of the session is here, the remaining amount is due at the beginning of the session.

Please make sure you only bring people that are there to help you with your shoot,  IE: wardrobe changes, makeup, etc. Please be mindful of the photographer’s time, too many extra people can cause a distraction and will result in you not getting the most out of your session. 

Pictures

All Pictures are Delivered within 21 days (not including holidays) via an online photo gallery where you can download, share & order prints.  Pictures are only kept in my drive for 30 days max. After 30 days they will be purged in order to keep a smooth workflow as well as allow storage space for other client galleries. That said; please make sure you are downloading and backing your photos up to your own personal devices as soon as they're available to you. I am not responsible for retrieving any pictures after 30 days. 

*RAW PHOTOS WILL NOT BE PROVIDED

Cancelation/Payments/Rescheduling

No Refunds, credit only. If cancellation is less than a 48hrs notice- the deposit will be forfeited. If we have to reschedule due to weather, illness, or a sudden family emergency, your deposit will automatically go towards your rescheduled session.

Please be on time. Do not show up at the appointed time, please show up 10-15 minutes before to allow for parking/positioning/test shots, etc. If you are late- I'm sorry, but I’ll either shoot for the remainder time only (time will not be made up or reimbursed if you are late) or I will be forced to reschedule you for another day. 

Payments

Cash App: cash.me/$JulianaElyssePhoto

Zelle: hello@julianaelyssephotography.com

PayPal: Paypal.Me/msdanamarie